Shipping & Returns
Thank you for ordering from Extend Hair Collection!
Orders are processed within 1 - 2 days of being placed. We offer two shipping methods either USPS or Fedex pricing for shipping varies depending on the method selected.
Once your order has shipped you will receive an email with confirmation of shipping and tracking number. All packages will require a signature upon delivery.
Orders cannot be modified once placed. Please carefully review your cart before finalizing your purchase. If an incorrect item is shipped at no fault of Extend Hair Collection, the item would need to follow our Return & Exchange Policy.
Return & Exchange Policy
We offer a 100% Satisfaction Guarantee on our products. If you are not happy with how your extensions look or feel you may return them back to us for your money back minus shipping cost if applicable. Any hair extensions, wigs, closures or frontals that have been altered, colored, washed or worn in any way will not qualify to be returned.
All returns must be received within 15 days of receiving your order. Refunds will be issued via your original payment method once items have been inspected upon return. We process all returns within 24-48 after receiving items. Please allow up to 7 days for your return to be refunded to you as we have no control over bank processing times. It is highly suggested that you ship your item back to us with a tracking number to ensure items have been received by Extend Hair Collection; this is for your protection and ours.